MacPherson's is the cleanest Auto Centre I have ever been to. The staff are constantly friendly, professional and courteous. I really liked and appreciated the diagnostic e-mail they sent me, I could take my time and read what they have done, what they found, and things to look out for in the future. I am always leery when going to a garage, since I am female, I have been taken for in the past. Not with MacPherson's, they never recommended unnecessary work. They have my full trust, as long as I live in Carleton Place and as long as I have a car, they will always have me as a customer.