5

Excellent, fair service. Staff are exceptionally helpful.

Thank you, Laura. We look forward to seeing you again!

- MacPherson's Auto Centre
5

Great service and value

We appreciate that, Tyler. Looks like you got your tires on at the right time!

- MacPherson's Auto Centre
5

Outstanding service from a knowledgeable, experienced, and friendly staff. I've been coming for years and appreciate that they use quality parts. This is a mechanic I trust!

Thank you for the review Steve! We appreciate that.

- MacPherson's Auto Centre
5

Great people and good honest service. I recommend them.

3

Friendly and helpful staff, but overcharge for services.

Thank you for your feedback Brad, we appreciate that. Unfortunately I could not find you in our system to review your history. If you could email or call us, so we could get a better understanding of which services you are mentioning and where we can improve, that would be great - [email protected] or 613-257-2878. Thank you!

- MacPherson's Auto Centre
5

More than happy with the service and friendliness of MacPherson's. My first time there as I didn't feel comfortable driving to my usual mechanic in Ottawa because of a mechanical issue. So thought I would give them a try. Glad I did. Now the car is safe.... and the other issue was to be able to pass the e-test which I did. Thanks to all who made it a pleasant experience. The mechanics know their stuff and Victoria in the office knows not only her job but good with people.

5

Friendly staff, great service. Always leave satisfied�

5

They do excellent work at an affordable price. They have become my go-to mechanic after letting me know that the dealership was trying to get me to do unnecessary and expensive repairs!

Thank you for the review, Michelle. Great to hear that you will be coming back!

- MacPherson's Auto Centre
1

Bought a vehicle that had been safetied here, 1200 km later I discovered the front tires were half bald, the brake pads were separating, (the pads were actually coming right off the backing) and the rotors had less than the 75% required by law. The garage told me a safety is merely "a snapshot" of the vehicle on one day. Hmmm. Perhaps they should get their lens cleaned. When my mechanic took off the tires and rotors he was furious when he saw their condition. On the other hand if you really need a safety (nudge nudge, wink wink) I guess this the place to go. I would give less than one star if possible.

Good Afternoon Bruce, As we told you, safety is our number 1 priority when servicing any vehicle. We are registered and licensed with the Ministry of Transportation and we take that license very seriously. We did review all of the measurements from the ministry safety with you, but because they did all pass the safety standards, we can't fail the vehicle. Unfortunately in this scenario, the safety had been done more than a month before your issue, the vehicle had more than 1200km's on it, and it had also been to 2 different garages since the safety was done. You did bring a box of parts in to us, but they still passed the minimum standards required by the Ministry of Transportation. We are sorry that you didn't have a good experience with the purchase of this car.

- MacPherson's Auto Centre
5

"Honesty", "Fairness", "Quality" ... These unfortunately, aren't the words that flood our minds when we have our vehicle serviced. However, these are the very words that best describe my experience with the team of incredible people at MacPherson's Auto Centre. This is the only place my 3 vehicles go and I'm happy to recommend them to everyone who is looking for QUALITY in service.

Thank you so much Jason, we appreciate that!

- MacPherson's Auto Centre